• Inspections of metro tracks, stations, and equipment including to identify potential problems or wear and tear. This involved visual inspections, using specialized testing equipment, and reviewing maintenance records of Systems (Platform Screen Doors, Escalators, Elevators, Illumination, Building Automation, Power SCADA, VRVs, Chilled Water Cooling System), Water Supply and Drainage Systems (Pumps), Fire Alarm and Suppression System (Smoke, Heat, Linear Detectors, Power and Ventilation Linkage, Tunnel Ventilation and Exhaust System, Power Supply System (132kV GIS Substation, 33Kv/400V LPS, 33Kv AC/590V AC/750V DC, 3rd Rail, Current and Voltage Limiter, Current Drainage ), Signaling (Signals, HMI/ MMI, point machines, I-locks, axle counters, beacons antenna, track circuits), Communication (Passenger Broadcast, Master Clock, Access Controllers), Track (Ballast, sleepers, Cross overs).
• Planning and execution of change: 132kV GIS substation bus bar isolator replacement. Involved in RCA, control measure, vendor management and operational risk assessments before and during maintenance.
• Involved in planning of seamless track in the tunnel section of metro system.
• Overseeing maintenance work performed by technicians and contractors to ensure it meets quality standards and complies with quality regulations.
• Conducted inspections, audits, and tests on electrical equipment, adhering to approved method statements, inspection test plans (ITPs), and regulatory standards.
• Investigating the root cause of equipment failures and recommending corrective actions. This involved analyzing data, inspecting failed components, and collaborating with maintenance personnel and engineers.
• Maintained comprehensive project documentation, including certificates, equipment calibration results, material approvals, site inspection records, and non-conformance reports (NCRs).
• Spearheaded closure of non-conformance reports (NCRs) and corrective action requests while addressing site snags effectively.
• Participating in efforts to improve the quality and efficiency of maintenance practices. This involved researching new technologies and procedures, recommending changes to maintenance protocols, and collaborating with other departments.
• Reduced the power blackout resumption time by 15 minutes (20%).
• Planned and Organized 48 emergency preparedness drills and exercises per year leading to zero safety incidents.
• Analyzed and corrected annual maintenance plan of maintenance team, removed deviations and missed plans.
• Revised more than 20 SOPs, spearheaded the process of copywriting the intellectual property from IPO Pakistan
• Conducted monthly training to maintenance staff on quality standards, procedures, and best practices.
• Coordinated with Operations and Rolling Stock Departments to improve procedural conflicts and improve the efficiency of collaborative activities.

Performance Management

Develop and implement performance management plans for all staff in the Operations Management Department.
Set performance goals and expectations for individual staff members.
Conduct regular performance reviews with staff members to provide feedback and coaching.
Identify and develop training and development opportunities for staff members to enhance their skills and knowledge.

Attendance Management

Develop and implement attendance policies and procedures for the Operations Management Department.
Track and monitor attendance records for all staff members.
Investigate and address attendance issues with staff members.
Work with HR to ensure compliance with attendance policies and procedures.

Annual Budgeting

Develop and submit annual budgets for the Operations Management Department.
Monitor and control departmental expenses.
Prepare budget variances reports.
Identify and implement cost-saving measures.

Technical Procurement

Identify and procure technical equipment and supplies for the Operations Management Department.
Develop and implement procurement policies and procedures.
Negotiate and manage contracts with vendors.
Ensure compliance with all procurement regulations and procedures.

Liaison with HR, Admin, Finance and other support departments

Work closely with HR, Admin, Finance and other support departments to ensure the smooth operation of the Operations Management Department.
Coordinate activities with other departments to achieve common goals.
Resolve issues and problems that arise between departments.
Represent the Operations Management Department in meetings and other forums.

HR planning for whole department

Develop and implement HR plans for the Operations Management Department.
Identify and address staffing needs.
Develop and implement training and development programs.
Manage the department's payroll and benefits.

Internal Audits of 3 sub departments

Conduct regular internal audits of the three sub-departments within the Operations Management Department.
Identify and assess risks to the department's operations.
Develop and implement recommendations to improve the department's operations.
Report audit findings to the Operations Manager.

Central Record Management

Manage the department's central records system.
Ensure that all records are accurate, complete and up-to-date.
Develop and implement records management policies and procedures.
Train staff on the department's records management system.

1. Power management using the 132kV grids, 33kV feeders and 750VDC feeders2. Maintaining reliable 33kV power network of the whole rail system using PSCADA3. Organization of power outage for planned and emergency repairs.4. Organization of grounding operations where and when required.4. Operations of BMS (BAS) of the whole project.5. Operations of FAS of the whole project.6. Maintaining the log of each critical events.7. Involved in maintenance plan approvals.

1. Management of Daily Operations.
2. New Product Development
3. Vendor Management.
4. End to End Projects & Product Customization
5. B2B & B2C Contracts & Coordination.
6. Management of AMCs
7. Technical Recruitment & Training.
8. SOPs Development

Installation, Operation,Control, Monitoring, Testing, Maintenance, Troubleshooting of Electrical equipment. Malfunctioning and Communication errors rectification for Lahore Feeder Route (LFR) Buses.

System protection and grid understanding